![]() Returns can be dropped off at any Pickup Point location by printing a returns label from the Self Service website. You have a further 14 days after indicating your intent to return to then return your products or arrange for their collection. You can indicate your intent to return within 14 days of receiving your product. Please visit our Step-by-Step Guide to learn more about returns. Please visit Section 6 of our terms and conditions for comprehensive information about what items can be returned. Indicating this number clearly on the packaging of the goods you are returning will help ensure that your returns are processed quickly. On receipt of your email, we will provide you with a Return Material Authorisation (RMA) number. The full address from where we can collect the goods.Make sure you provide the following details: If you do wish to return your order, or just certain items from it, please use our online Self Service website or contact us. Click here for more details and check “What happens if I have received a defective item” below. This option is in addition to your consumer rights to return defective products. ![]() Software returns are also accepted within this period, but only if the software was not unsealed. Returns are subject to Apple's Sales and Refunds Policy. Returns can be arranged via our online Order Status website in one single step.
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